Metro Animal Services Manager
4.
5 Casper, WY Casper, WY Full-time Full-time $77,979 - $109,158 a year $77,979 - $109,158 a year 4 days ago 4 days ago 4 days ago Class Summary Assigned to:
Metro Animal Services Employment Contract Incumbent is responsible for overseeing the activities and operations relating to animal shelter and care initiatives.
REPORTING STRUCTURE:
Receives general supervision from Police Captain.
Typical Class Essential Duties 1.
Exercises direct supervision over Metro Animal Services to include:
authorizing time off, approving payroll and hiring; prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
2.
Develops and maintains a collaborative relationship with Animal Protection services in furtherance of overall animal welfare issues, the City of Casper's related priorities and expectations, and the efficient operations of the City's animal welfare needs.
3.
Coordinates the organization, staffing, and operational activities for Metro Animal Services including humane animal care, admissions, adoptions, and euthanasia.
4.
Participates in the development and implementation of goals, objectives, policies, and priorities for Metro Animal Services; identifies resource needs; recommends and implements policies and procedures.
Sets objectives and procedures for work group(s) within the division.
5.
Prepares, recommends, and manages the division budget; approves and controls expenditures.
6.
Coordinates departmental activities and priorities with other City departments and external agencies; attends meetings to receive and convey information.
7.
Prepares operational and statistical reports.
8.
Serves as a liaison for Metro Animal Services with other City departments, divisions, and outside agencies; negotiates and resolves significant and controversial issues.
9.
Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to Metro Animal Services programs, policies, and procedures as appropriate.
10.
Develops cooperative partnerships with animal rescue groups to assist in placing adoptable animals from the shelter; may lead fundraising efforts.
11.
Educates the public on responsible pet ownership, as well as City/County animal regulations and laws; develops, oversees, and maintains an effective external communications and marketing program which facilitates public compliance with animal protection ordinances, effective adoption processes, responsible pet ownership, and general animal welfare issues.
12.
Keeps current on new trends and best practices related to animal shelters and animal adoptions.
13.
Responds to and resolves citizen concerns and complaints.
14.
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
15.
Performs other duties of a similar nature or level.
Knowledge (position requirements at entry):
Knowledge of:
Security procedures, methods, and equipment.
Current trends and innovations in animal services management.
Applicable Federal, State, Local and City government codes, rules, and regulations relating to the various aspects of animal services management.
Operational characteristics, services, and activities of Animal Services Management.
Procedures, methods, and techniques of animal services and welfare.
Theories, principles, and practices of animal services.
Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
Administrative principles and practices, including goal and objective development, work planning, and employee supervision.
Basic principles of municipal budget preparation and control.
Principles of supervision, mentoring, training, and evaluating the work of others.
Recordkeeping principles.
Computers and related software applications.
Abilities (position requirements at entry):
Ability to:
Routinely demonstrate the City of Casper core values.
Follow all City safety rules and procedures and immediately respond to/investigate observations or employee reports of accidents/incidents or unsafe conditions.
Manage the custody of court records and files as they relate to the Wyoming Public Records Act and Wyoming State Statutes.
Apply federal, state, and local laws, rules, and regulations pertaining to animal control.
Plan and manage compliance with reports, analysis, and regulations relating to animal control.
Assess and prioritize situations under work pressure, exercise good judgment, and make sound decisions.
Maintain confidentiality.
Set work priorities and work independently with minimal supervision.
Analyze problems, identify alternative solutions, project consequences of proposed actions, and recommend solutions in support of goals.
Compose appropriate recommendations and prepare clear and concise reports.
Present accurate and reliable reports which contain findings, set direction, and offer recommendations to achieve desired goals and end results.
Interpret and explain City policies and procedures.
Apply and convey technical expertise.
Comply with municipal budgeting practices.
Select, supervise, mentor, train, and develop staff.
Provide effective leadership and direction.
Coordinate the work of personnel.
Operate modern office equipment, software, and operating systems/applications.
Maintain a neat and professional appearance.
Follow written and verbal instructions and direction.
Communicate effectively verbally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Skills (position requirements at entry):
Skill in:
Interpreting and applying applicable laws, rules, and regulations.
Basic principles of budgeting.
Allocating limited resources in a cost-effective manner.
Providing customer service.
Technical writing.
Training and mentoring employees.
Maintaining confidentiality.
Delegating and prioritizing work.
Public speaking.
Project management.
Time management.
Conflict resolution.
Compiling, analyzing, organizing, and evaluating data and making appropriate recommendations based on findings.
Operating in a courteous, knowledgeable, and tactful manner with customers, staff, and the general public.
Oral and written communication, sufficient to exchange or convey effective information and to receive work direction.
Operating modern office equipment, including computer software, and operating systems/applications.
Training, Experience & Certifications EDUCATION and EXPERIENCE High school diploma or equivalent (G.
E.
D.
) required.
Minimum of three years of increasingly responsible experience in animal services and welfare.
Minimum of two years of experience working as a supervisor.
Five years supervisory experience preferred.
Bachelor's Degree in business administration, animal science, law enforcement or a closely related field preferred or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed below.
LICENSING and CERTIFICATIONS Licensing Requirements:
Possession of, or ability to obtain, certification as a Euthanasia Technician for the State of Wyoming, within 6 months of hire.
Possession, or ability to obtain, an Essential Animal Services Training (EAST) certification or National Animal Control Association (NACA) certification, within 6 months of hire.
Supplemental Information & Physical Requirements The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Women, minorities, and individuals with disabilities are encouraged to apply.
Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test.
Applicants who have failed a pre-employment screen or have been terminated from the City of Casper are ineligible for employment consideration for 12 months.
You will become eligible for consideration 12 months from the date of your incident (pre-employment screen or termination).
As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes.
Driving records are required for all new employees regardless of the position's driving requirements.
If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence.
Physical and Environmental Conditions:
City of Casper employees in data creation and modification, security sensitive or safety and protective positions are subject to pre-employment drug testing.
Some employees may be subject to random drug testing if their responsibilities include:
Emergency response/rescue Handling or working with hazardous materials, including chemicals as well as solid and liquid waste Operating or maintaining water and wastewater systems Writing or modifying code, maintaining or modifying City data systems including work on networks, servers, and communication systems CDL operations and driving Operating power-driven machinery or equipment Creating or modifying health, financial, security, and or risk documents or assessments Working with or directing minors Positions in this class typically require:
stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, and repetitive motions.
May include long periods of sitting, standing, or walking.
Sedentary Work:
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time.
Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Incumbents in this position work primarily indoors.
Exposure to traumatic events is possible.
Incumbents may be required to drive to remote worksites to perform work.
The position requires frequent standing, walking, sitting, typing, and customer contact, both by telephone and in person.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Casper, WY Casper, WY Full-time Full-time $77,979 - $109,158 a year $77,979 - $109,158 a year 4 days ago 4 days ago 4 days ago Class Summary Assigned to:
Metro Animal Services Employment Contract Incumbent is responsible for overseeing the activities and operations relating to animal shelter and care initiatives.
REPORTING STRUCTURE:
Receives general supervision from Police Captain.
Typical Class Essential Duties 1.
Exercises direct supervision over Metro Animal Services to include:
authorizing time off, approving payroll and hiring; prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
2.
Develops and maintains a collaborative relationship with Animal Protection services in furtherance of overall animal welfare issues, the City of Casper's related priorities and expectations, and the efficient operations of the City's animal welfare needs.
3.
Coordinates the organization, staffing, and operational activities for Metro Animal Services including humane animal care, admissions, adoptions, and euthanasia.
4.
Participates in the development and implementation of goals, objectives, policies, and priorities for Metro Animal Services; identifies resource needs; recommends and implements policies and procedures.
Sets objectives and procedures for work group(s) within the division.
5.
Prepares, recommends, and manages the division budget; approves and controls expenditures.
6.
Coordinates departmental activities and priorities with other City departments and external agencies; attends meetings to receive and convey information.
7.
Prepares operational and statistical reports.
8.
Serves as a liaison for Metro Animal Services with other City departments, divisions, and outside agencies; negotiates and resolves significant and controversial issues.
9.
Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to Metro Animal Services programs, policies, and procedures as appropriate.
10.
Develops cooperative partnerships with animal rescue groups to assist in placing adoptable animals from the shelter; may lead fundraising efforts.
11.
Educates the public on responsible pet ownership, as well as City/County animal regulations and laws; develops, oversees, and maintains an effective external communications and marketing program which facilitates public compliance with animal protection ordinances, effective adoption processes, responsible pet ownership, and general animal welfare issues.
12.
Keeps current on new trends and best practices related to animal shelters and animal adoptions.
13.
Responds to and resolves citizen concerns and complaints.
14.
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
15.
Performs other duties of a similar nature or level.
Knowledge (position requirements at entry):
Knowledge of:
Security procedures, methods, and equipment.
Current trends and innovations in animal services management.
Applicable Federal, State, Local and City government codes, rules, and regulations relating to the various aspects of animal services management.
Operational characteristics, services, and activities of Animal Services Management.
Procedures, methods, and techniques of animal services and welfare.
Theories, principles, and practices of animal services.
Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
Administrative principles and practices, including goal and objective development, work planning, and employee supervision.
Basic principles of municipal budget preparation and control.
Principles of supervision, mentoring, training, and evaluating the work of others.
Recordkeeping principles.
Computers and related software applications.
Abilities (position requirements at entry):
Ability to:
Routinely demonstrate the City of Casper core values.
Follow all City safety rules and procedures and immediately respond to/investigate observations or employee reports of accidents/incidents or unsafe conditions.
Manage the custody of court records and files as they relate to the Wyoming Public Records Act and Wyoming State Statutes.
Apply federal, state, and local laws, rules, and regulations pertaining to animal control.
Plan and manage compliance with reports, analysis, and regulations relating to animal control.
Assess and prioritize situations under work pressure, exercise good judgment, and make sound decisions.
Maintain confidentiality.
Set work priorities and work independently with minimal supervision.
Analyze problems, identify alternative solutions, project consequences of proposed actions, and recommend solutions in support of goals.
Compose appropriate recommendations and prepare clear and concise reports.
Present accurate and reliable reports which contain findings, set direction, and offer recommendations to achieve desired goals and end results.
Interpret and explain City policies and procedures.
Apply and convey technical expertise.
Comply with municipal budgeting practices.
Select, supervise, mentor, train, and develop staff.
Provide effective leadership and direction.
Coordinate the work of personnel.
Operate modern office equipment, software, and operating systems/applications.
Maintain a neat and professional appearance.
Follow written and verbal instructions and direction.
Communicate effectively verbally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Skills (position requirements at entry):
Skill in:
Interpreting and applying applicable laws, rules, and regulations.
Basic principles of budgeting.
Allocating limited resources in a cost-effective manner.
Providing customer service.
Technical writing.
Training and mentoring employees.
Maintaining confidentiality.
Delegating and prioritizing work.
Public speaking.
Project management.
Time management.
Conflict resolution.
Compiling, analyzing, organizing, and evaluating data and making appropriate recommendations based on findings.
Operating in a courteous, knowledgeable, and tactful manner with customers, staff, and the general public.
Oral and written communication, sufficient to exchange or convey effective information and to receive work direction.
Operating modern office equipment, including computer software, and operating systems/applications.
Training, Experience & Certifications EDUCATION and EXPERIENCE High school diploma or equivalent (G.
E.
D.
) required.
Minimum of three years of increasingly responsible experience in animal services and welfare.
Minimum of two years of experience working as a supervisor.
Five years supervisory experience preferred.
Bachelor's Degree in business administration, animal science, law enforcement or a closely related field preferred or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed below.
LICENSING and CERTIFICATIONS Licensing Requirements:
Possession of, or ability to obtain, certification as a Euthanasia Technician for the State of Wyoming, within 6 months of hire.
Possession, or ability to obtain, an Essential Animal Services Training (EAST) certification or National Animal Control Association (NACA) certification, within 6 months of hire.
Supplemental Information & Physical Requirements The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Women, minorities, and individuals with disabilities are encouraged to apply.
Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test.
Applicants who have failed a pre-employment screen or have been terminated from the City of Casper are ineligible for employment consideration for 12 months.
You will become eligible for consideration 12 months from the date of your incident (pre-employment screen or termination).
As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes.
Driving records are required for all new employees regardless of the position's driving requirements.
If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence.
Physical and Environmental Conditions:
City of Casper employees in data creation and modification, security sensitive or safety and protective positions are subject to pre-employment drug testing.
Some employees may be subject to random drug testing if their responsibilities include:
Emergency response/rescue Handling or working with hazardous materials, including chemicals as well as solid and liquid waste Operating or maintaining water and wastewater systems Writing or modifying code, maintaining or modifying City data systems including work on networks, servers, and communication systems CDL operations and driving Operating power-driven machinery or equipment Creating or modifying health, financial, security, and or risk documents or assessments Working with or directing minors Positions in this class typically require:
stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, and repetitive motions.
May include long periods of sitting, standing, or walking.
Sedentary Work:
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time.
Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Incumbents in this position work primarily indoors.
Exposure to traumatic events is possible.
Incumbents may be required to drive to remote worksites to perform work.
The position requires frequent standing, walking, sitting, typing, and customer contact, both by telephone and in person.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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